Customer Service Representative

As a Customer Service Representative, you will be the face of our company—welcoming clients, managing rental requests, and ensuring a smooth and professional experience. This role is ideal for individuals who thrive in fast-paced environments and enjoy delivering exceptional service.

Key Responsibilities

• Greet and assist customers with vehicle rentals and returns
• Handle inquiries via phone, email, and in-person
• Process rental agreements and payments accurately
• Resolve customer issues with professionalism and empathy
• Maintain records and ensure compliance with company policies
• Coordinate with operations team to ensure vehicle availability

Ideal Candidate Profile

• Strong communication skills in Arabic (English is a plus)
• Customer-focused mindset with problem-solving abilities
• Basic computer literacy (MS Office, email handling)
• Previous experience in customer service or car rental preferred
• Punctual, reliable, and team-oriented