Receptionist

Mouwasat Hospitals is seeking a professional and personable Receptionist to join our team in Dammam. The ideal candidate will be the first point of contact for patients and visitors, ensuring a welcoming and efficient experience. This role requires excellent communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced healthcare environment.

<b>Key Responsibilities:</b> <br>

• Greet patients, visitors, and staff with a friendly and professional demeanor.
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• Manage front desk operations, including answering phone calls, scheduling appointments, and handling inquiries.
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• Maintain accurate records of patient information and appointments using hospital systems.
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• Coordinate with medical staff to ensure smooth patient flow and timely service. <br>
• Handle administrative tasks such as filing, data entry, and correspondence.
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• Ensure the reception area is clean, organized, and presentable at all times.
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• Assist patients with registration and provide information about hospital services. <br>
• Adhere to hospital policies and procedures, maintaining confidentiality and professionalism.
  <br> <br> <b>- Qualifications:</b> <br>
• High school diploma or equivalent; additional certifications in administration or customer service are a plus.
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• Previous experience in a receptionist or customer service role, preferably in a healthcare setting. <br>
• Proficiency in Microsoft Office Suite and familiarity with hospital management systems. <br>
• Strong communication skills in English and Arabic; additional languages are an advantage. <br>
• Ability to multitask and work effectively under pressure.
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• Professional appearance and attitude.
  <br> <br> <b>- Benefits:</b> <br>
• Competitive salary and benefits package. <br>
• Opportunities for professional development and growth. <br>
• A supportive and inclusive work environment.