Program Manager

Join Adobe’s Professional Services organization in Riyadh as a Programme Manager/Principal Project Manager Strategic Governance, where you will lead executive-level engagement, steer digital transformation governance, and drive the strategic value realization of Adobe’s enterprise programs across the Middle East. In this senior individual contributor role, you will be a key advisor to C-suite stakeholders and VPs, ensuring that Adobe’s platform vision, transformation roadmap, and Centers of Excellence (CoE) models translate into measurable customer outcomes.

We are seeking a Programme Manager/Principal Project Manager who can provide strategic oversight, executive governance, and multi-workstream orchestration for Adobe’s most critical regional customers. This role goes beyond delivery execution: it blends program governance, stakeholder management, business value realization, and transformation leadership to ensure that clients establish the right operating model, capabilities, and CoE structure to scale digital experiences.

As a trusted partner to both customers and Adobe’s sales organization, you will also play a vital role in helping account teams position the strategic importance of Digital Transformation Centers of Excellence, articulating how governance, operating models, and cross-functional alignment accelerate transformation maturity and long-term customer success.

|| What you will do (Key Responsibilities)

• Lead executive and strategic governance for Adobe programs across multiple enterprise and government clients, ensuring alignment with strategic business outcomes.
• Establish, guide, and mature Digital Transformation Centers of Excellence (CoEs), enabling customers to scale Adobe capabilities, institutionalize best practices, and build sustainable governance and innovation frameworks.
• Drive end-to-end program leadership, orchestrating multi-workstream delivery across Experience Cloud solutions, data platforms, content supply chain, and digital experience operations.
• Serve as the primary point of contact for strategic clients, building trusted relationships and ensuring business alignment
• Partner closely with the Adobe Sales team to position Adobe’s transformation approach, ensuring customers understand the value of strong governance, CoE maturity, and structured transformation roadmaps.
• Facilitate strategic workshops, steering committees, and cross-functional executive engagements to maintain alignment, de-risk delivery, and maximize value realization.
• Monitor and report on program performance, KPIs, and business value impact, ensuring clear visibility to customer leadership and Adobe stakeholders.
• Ensure operational excellence through strong oversight of schedules, budgets, dependencies, risks, and delivery quality across all engagements.
• Drive account growth by identifying opportunities for additional services and value creation.
• Collaborate with Product, Engineering, and Global Services teams to ensure customer needs are anticipated and addressed with the right solutions and delivery approach.
• Support program innovation by identifying opportunities for optimization, new use cases, and maturity acceleration through Adobe technologies and best practices.
• Apply Adobe’s services methodology, apprentice others in the methodology, and drive continuous improvements in our ways of working

|| What You Need to Succeed

• 10+ years of experience leading projects in a consulting and/or technology professional services organization
• Experience providing consulting services to high-tech customers is desirable
• Engaging people leader with demonstrable ability to lead and encourage teams
• Strong executive presence, including the ability to partner with and effectively influence client managers, directors, VPs, CMOs, and CXOs
• Proven organizational skills to plan and coordinate complex projects
• Excellent verbal and written communication skills
• High degree of intellectual curiosity and ability to absorb new concepts quickly
• High level of energy and personal drive
• Experience with one or more of the following: digital marketing automation, web content management, personalisation, ecommerce, web analytics and tag management, technology/software/SAAS concepts, custom software development processes and methodologies (including managing Agile projects and scaled agile), technology project management, and governance
• Familiarity with local regulations and business practices in the Saudi Arabia and Middle East
• Fluency in English and Arabic