Administrative Assistant

The Administrative Assistant | Customer Service Representative will play a key role in ensuring smooth daily operations within the clinic. The role involves welcoming patients, managing appointments, coordinating with medical staff, and maintaining a high standard of customer care. The ideal candidate is someone who can multitask, communicate clearly, and represent the clinic with professionalism and warmth.

|| Key Responsibilities

• Greeting patients and providing a welcoming, supportive experience
• Managing appointment scheduling and follow‑ups
• Handling patient inquiries via phone and WhatsApp
• Coordinating with doctors, nurses, and administrative staff
• Maintaining organized records and ensuring accurate data entry
• Supporting daily administrative tasks to ensure smooth clinic operations
• Assisting in customer service tasks, including resolving concerns professionally

|| Requirements

• Preferably previous experience in administration or customer service (clinic experience is a plus)
• Strong communication and interpersonal skills
• Professional appearance and positive attitude
• High level of commitment, reliability, and work ethic
• Ability to work 6 days per week

|| Work Schedule

• 6 days per week
• Full‑time role within a professional medical environment