ð‘£²Customer Service Representative
At KunSports
About the Role
KunSports is expanding its customer-facing operations and is seeking enthusiastic, well‑presented Customer Service Representatives to join its growing team in Unaizah and Buraidah. This role is ideal for individuals who excel in communication, enjoy interacting with customers, and can represent the company with professionalism and courtesy.
You will be responsible for welcoming customers, addressing inquiries, resolving issues, and ensuring a smooth and positive experience across all service touchpoints. The position offers a dynamic work environment, opportunities for skill development, and competitive compensation aligned with market standards.
- Unaizah: Open for both ð‘£²Males & ð‘£²Females
- Buraidah: Open for ð‘£²Males only
Requirements
ð‘£²Key Responsibilities
- Greet customers warmly and provide prompt assistance
- Handle customer inquiries through face‑to‑face interaction, phone, or digital channels
- Resolve customer concerns with professionalism and a customer‑first mindset
- Maintain a clean, organized, and presentable service area
- Document customer interactions and escalate issues when necessary
- Collaborate with team members to ensure smooth daily operations
- Uphold company standards in appearance, communication, and service delivery
ð‘£²Required Qualifications & Skills
- Presentable appearance and the ability to interact with customers politely
- Minimum 6 months of experience in customer service or a related field
- Excellent communication skills and the ability to handle different customer personalities
- Ability to work under pressure and manage multiple tasks
- Strong problem‑solving skills and attention to detail
- Positive attitude, teamwork spirit, and willingness to learn
ð‘£²What We Offer
- Competitive salary and performance‑based incentives
- Supportive and energetic work environment
- Opportunities for career growth within the company
- Training and development to enhance customer service skills