Marketing & Customer Service Manager

The <b>Marketing & Customer Service Manager</b> leads initiatives to enhance brand visibility and optimize customer satisfaction through strategic marketing and excellent service delivery. This role involves creating and executing marketing plans, managing budgets, overseeing customer service protocols, and analyzing market trends to identify growth opportunities. Exceptional communication skills and a results-driven mindset are essential for this position.

<b>Responsibilities:</b> <br> <br>

• Create and execute marketing strategies to achieve business goals. <br>
• Oversee the marketing team and provide leadership in customer service initiatives. <br>
• Analyze market trends and competitor activities to identify opportunities. <br>
• Ensure customer satisfaction by implementing effective service protocols. <br>
• Manage marketing budgets and report on performance metrics. <br> <br> <br> <b>- Requirements:</b> <br> <br>
• Fluent in English. <br>
• Bachelor’s degree in Marketing, Business Administration, or a related field. <br>
• 5/8 years of experience in marketing and customer service, with at least 2/3 years in a leadership role. <br>
• Strong analytical and communication skills.