Customer Service
At Marketing Company
Posted Date
03 Mar 2026
Location
Dammam | KSA
Salary Range
After Interview
About the Role
Trainees will work with the customer experience team to handle inquiries, support clients, and ensure smooth communication across different channels. This track suits individuals who enjoy interacting with people and solving problems.
Key Responsibilities
- Respond to customer inquiries via WhatsApp, phone, and email
- Record customer feedback and escalate issues to the relevant department
- Assist in managing client accounts and follow‑ups
- Support daily operations and maintain service quality standards
- Learn CRM tools and communication protocols
Preferred Skills
- Strong communication skills in Arabic (English is a plus)
- Professional attitude and customer‑focused mindset
- Ability to multitask and stay organized