Customer Service Representative

A leading telecommunications company is seeking a <b>Customer Service Representative</b> to join its dynamic team in <b>Dammam</b>. This role is ideal for individuals who excel in communication and problem-solving, ensuring a seamless customer experience.

<b>Key Responsibilities:</b> <br> <br>

• Handle customer inquiries via phone, email, and chat, providing accurate and timely responses. <br>
• Assist customers with service activation, billing inquiries, and troubleshooting technical issues. <br>
• Maintain a professional and empathetic approach to resolving customer concerns. <br>
• Collaborate with internal teams to escalate and resolve complex issues efficiently. <br>
• Document customer interactions and feedback to improve service quality. <br>
• Ensure compliance with company policies and industry regulations. <br> <br> <br>

<b>- Qualifications & Requirements:</b> <br> <br>
<b>- Education:</b> High school diploma or higher. <br>
<b>- Experience:</b> No prior experience required; training will be provided. <br> <b>- Language:</b> English proficiency is <b>not required.</b> <br>
<b>- Skills:</b> Strong communication, problem-solving, and adaptability. <br>
<b>- Work Schedule:</b> Flexible shifts available, with <b>5 working days per week</b>. <br>
<b>- Salary:</b> Competitive package of </b>SAR 4500</b> per month. <br> <b>- Location:</b> Dammam, Saudi Arabia. <br>
<b>- Work Environment:</b> Inclusive and diverse workplace fostering professional growth.