Customer Service Rep | M/F

As a <b>Customer Service Representative</b>, you will play a crucial role in ensuring patient satisfaction and handling inquiries effectively.

<b>Key Responsibilities:</b> <br> <br>

• Providing assistance to patients regarding hospital services, billing, and appointments <br>
• Addressing complaints and resolving issues in a professional and efficient manner <br>
• Coordinating with different hospital departments to fulfill patient needs <br>
• Ensuring a high level of customer service that aligns with the hospital's standards <br>
• Utilizing communication tools and hospital software effectively <br> <br> <br>

<b>- Requirements:</b> <br> <br>

• Strong proficiency in computer usage, including customer service software <br>
• Fluency in both Arabic and English for effective communication <br>
• Ability to manage patient concerns with empathy and professionalism <br>
• Immediate availability for joining