Customer Service Executive

Kinetic is working with a leading Medical Device company who are hiring a <b>Customer Service Executive</b> to be based in <b>Dubai</b>. <br> <br> Please note that due to Emiratization, only <b>UAE Nationals</b> with Family Book can be considered for this role. <br> <br> Please note that you must meet all the criteria set out below for your application to be considered. Suitable candidates will be contacted within 5 working days. If you are not contacted by us within that time, please consider your application unsuccessful on this occasion.

<b>Key Responsibilities:</b> <br> <br>

• Ensure an efficient service to customers by responding promptly and effectively to all customer queries. <br>
• Efficient handling of inquiries by telephone, mail, fax, and e-mail. <br>
• Maintain accurate records of customer interactions and transactions. <br>
• Stay informed about company products, services, and policies. <br>
• Prepare reports as needed for management. <br> <br> <br>

<b>- Requirements:</b> <br> <br>

• Please note that due to <b>Emiratization</b>, only <b>UAE Nationals</b> with Family Book can be considered for this role. <br>
• Proven experience in a similar role is a plus. <br>
• Excellent communication and interpersonal skills. <br>
• Strong problem-solving abilities and attention to detail. <br>
• Fluency in English is a must. <br>
• Applicants should be available for face-to-face interviews in the location mentioned above.