Hotel Receptionist

A well-established hotel in Al-Jubail is seeking a <b>professional and customer-focused Receptionist</b> to join its team. The ideal candidate will be the first point of contact for guests, providing exceptional service while ensuring a smooth check-in and check-out experience.

<b>Key Responsibilities:</b> <br> <br>

• Greet guests warmly and assist with check-in and check-out procedures. <br>
• Manage reservations efficiently, updating room availability and coordinating bookings. <br>
• Handle guest inquiries and concerns professionally, ensuring satisfaction. <br>
• Maintain accurate records, including payments and billing information. <br>
• Provide information about hotel services, amenities, and local attractions. <br>
• Process payments through various methods and issue invoices or receipts. <br>
• Communicate effectively with housekeeping, maintenance, and other departments. <br>
• Ensure the reception area is neat, welcoming, and organized at all times. <br>
• Follow company policies and security procedures, including handling confidential guest information.
  <br> <br> <br> <b>- Requirements:</b> <br> <br>
• English proficiency (spoken and written) for effective communication. <br>
• Strong interpersonal and customer service skills to engage with diverse guests. <br>
• Computer literacy, including basic office software and booking systems. <br>
• High school diploma or equivalent; additional hospitality training is a plus. <br>
• Ability to multitask and work under pressure, especially during peak hours. <br>
• Professional appearance and a friendly demeanor.
  <br> <br> <br> <b>- Benefits:</b> <br> <br>
• Competitive salary based on experience. <br>
• Opportunities for career growth within the hospitality industry. <br>
• Friendly and dynamic work environment. <br>
• Additional training and development programs.