Front Office Assistant | Arabic

The <b>Front Office Assistant</b> is responsible for managing guest interactions, ensuring smooth check-in and check-out processes, and providing excellent customer service.

<b>Key Responsibilities:</b> <br> <br>

• Welcome guests and assist with check in/check out procedures. <br>
• Handle reservations and inquiries professionally. <br>
• Provide information about hotel services and local attractions. <br>
• Coordinate with housekeeping and other departments for guest needs. <br>
• Resolve guest complaints and ensure satisfaction. <br>
• Maintain accurate records and reports.
  <br> <br> <br> <b>- Qualifications:</b> <br> <br>
• Fluency in Arabic and English. <br>
• Experience in front office operations. <br>
• Strong communication and problem-solving skills. <br>
• Knowledge of hotel management software.