Beauty Consultant | Dior
At Chalhoub Group
About the Role
Our Beauty Consultant is responsible for delivering outstanding customer service to all customers and to use appropriate sales techniques and product knowledge to reach sales targets. Our Beauty Consultant is accountable for counter cleanliness, stock replenishment, handling new launches, promotion of products and merchandising. Our Consultant is also required to maintain high levels of standards in terms of grooming.
Requirements
<b>Key Responsibilities:</b> <br> <br>
- Build and maintain guest experience standards in order to build strong loyalty Address customers' queries about products, prices, availability, product uses, and services <br>
- Communicate with customers to assess their needs, provide assistance in satisfying those needs and meeting or surpassing customers' expectations <br>
- Advise customers on product ranges best suited to their needs <br>
- Demonstrate usage and benefits of various brands and products <br>
- Generate sales, while achieving line and sales targets, using makeup knowledge <br>
- Sell out target tracking at store level <br>
- Generate daily sales reports <br>
- Participate in achieving incentives <br>
- Track post-launch sales at store level <br>
- Ensure merchandising levels in the store are met as per the brand guidelines <br>
- Ensure in-store stock replenishment in the appropriate shelves/counters, at appropriate times <br>
- Report stock shortages using the stock order form <br>
- Ensure stock receipt as per set procedures <br> <br>
<b>- What you'll need to Succeed:</b> <br>
- Minimum 2 years' experience in the beauty industry <br> <br>
<b>- What we can offer you:</b> <br> ++ With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. <br> ++ We recognize the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.