Customer Service Representative
At Business Bay
About the Role
We are looking for dynamic professionals to provide excellent customer support, ensuring a smooth and satisfying experience for our clients.
Requirements
<b>Key Responsibilities:</b> <br> <br>
- Handle customer inquiries via phone, email, and in-person interactions <br>
- Resolve issues efficiently while maintaining a professional and friendly demeanor <br>
- Maintain accurate records of customer interactions and transactions <br>
- Coordinate with other departments to fulfill client needs <br>
- Assist in processing service requests, complaints, and escalations <br>
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Ensure customer satisfaction through proactive communication and problem-solving
<br> <br> <br> <b>- Requirements:</b> <br> <br>
++ Prior experience in a customer service role is preferred <br> ++ Strong communication and interpersonal skills <br> ++ Ability to multitask and work under pressure <br> ++ Proficiency in using CRM systems and customer service software<br> <br> <br> <b>- Benefits:</b> <br> <br>
++ Employment Visa, Accommodation, and Transportation provided <br> ++ Competitive salaries ranging from <b>AED 4000</b> to <b>AED 6000</b> <br> ++ Annual leave and other employment benefits <br> ++ Open to applicants from all nationalities <br> ++ Only candidates currently inside the UAE will be considered