Team Leader

Deugro was founded in Frankfurt am Main and is the first company of the Deugro group, where is has its focus on global project freight forwarding. Every day the industry and Deugro face the challenges of the logistics industry and our employees use their expertise to ensure large cargo is transported safely, effectively, and efficiently, through innovative and creative logistical solutions.

<b>Key Responsibilities:</b> <br>

• Responsible for all operational activities & financial management (Supplier Invoice bookings & Client billing) of 1-2 key accounts of branch. <br>

• Work closely with Branch Manager, Country Operations Manager & his assigned team and ensure operational protocols and procedures setup are diligently followed by the entire operations team by having regular weekly operational meetings so as to constantly monitor work performance of individual employees of operations teams (E.g., check of internal reports, client reports) and also involving sales and branch management for the meetings as and when required. <br>

• First point of contact for all operational activities' escalation from Operations Supervisor in branch. <br>

• First point of contact for all RFI with regards to operational activities including but not limited duty exemption and refund process, customs activities, permits and so on. <br>

• Should ensure availability and participation in all client operational meetings as and when required and support sales, business development and branch management meetings upon request. Verification of RFQ responses from operations team for existing clients as per limits designed by company. <br>

• Ensure compliance of all operational activities in branch with QHSE directives and support QHSES initiatives. <br>

• Support branch management for matters related to insurance claims. <br>

• Support Country operations Manager for monthly file closing / reporting. <br>

• Support finance and accounts team in matter of payment follow up and cash flow management when necessary. <br>

• Ensure all company policy, routines and standards are followed. Follow any lawful directions given by the management.

<b>- Skills, Knowledge and Expertise:</b> <br>

• Bachelor’s degree. <br>
• At least 7 years’ experience (KSA Experience preferred) Experience working in a fast-paced environment with a proven ability to handle multiple, competing workloads with changing priorities to meet necessary deadlines. <br>
• Excellent written and verbal communication skills. Must be familiar with current software packages such as Microsoft Word and Excel. <br>
• Ability to read and interpret documents such as procedure manuals, work instructions, software manuals. <br>
• Ability to draft routine reports and correspondence. Ability to speak and communicate well with customers. <br>
• Ability to work under pressure. <br>
• Client driven and performance driven. <br>
• Detail oriented and works in an organized fashion. <br>
• Ability to handle projects individually and take ownership. Team focused. <br>
• Comply with all safe work practices and procedures set in place by deugro. <br>
• Adhere and enforce deugro QHSES Policy and Procedures. Work with due care and consideration to safeguard own health and safety and the health and safety of others. <br>
• Report incidents/accidents/near misses. <br>
• Advanced knowledge of international logistics dynamics. <br>
• Candidates with transferrable iqama preferred.