Client Servicing Manager

Develop and maintain relationships with external counterparties (including brokers, banks, and custodians) and act as a point of contact and escalation.

<b>Job Responsibilities:</b> <br>

• Develop and maintain relationships with external counterparties (including brokers, banks, and custodians) and act as a point of contact and escalation. <br>
• Interact with the trading desk and the Relationship Managers to ensure timely resolution of client requests. <br>
• Interface with Middle Office, Operations, Compliance and Technology for BAU processing escalation and support. <br>
• Implement improvement projects to the systems/processes/internal controls for new and existing market /products and technology enhancements. <br>
• Conduct periodic reviews of commissions generated against pricing sheets. <br>
• Handling Internal Audit and regulatory queries as they relate to Client Services. <br>
• Participate in the development and implementation of policies and procedures, SOPs, Service Level Agreements, and Business Continuity Plans for Client Services to ensure compliance with regulatory requirements and internal controls. <br> <br>

<b>- Job Offer</b> <br>

++Opportunity to be a part of a unique growth team <br> ++Excellent exposure <br> <br> <b>- Requirements:</b> <br> <b>+++</b> 5+ years in client-facing roles in the financial services industry, with experience in dealing with clients directly. <br> <b>+++</b> Strong knowledge of trade lifecycle and client onboarding. <br> <b>+++</b> Experience with financial products across asset classes. <br> <b>+++</b> Experience in handling audits and adhering to internal control frameworks. <br> <b>+++</b> Proficient in Excel; basic IT/system project knowledge is a plus. <br> <b>+++</b> Strong team player, with proven ability to collaborate across internal teams and external stakeholders. <br> <b>+++</b> Strong written and verbal communication abilities, with a professional and approachable tone. <br> <b>+++</b> Ability to deliver results under pressure.