Room Coordinator

Description

We are seeking an organized and efficient Room Coordinator to join our team in Jeddah, Saudi Arabia. As a Room Coordinator, you will play a crucial role in ensuring smooth operations and exceptional guest experiences by managing room assignments, coordinating with various departments, and addressing guest inquiries and concerns.

Details

• Job Details:
  | Manage and optimize room inventory, ensuring efficient allocation and utilization of available spaces.
  | Coordinate with housekeeping, maintenance, and front desk teams to ensure rooms are ready for guest arrival.
  | Handle guest requests, complaints, and special requirements promptly and professionally.
  | Utilize scheduling software to manage room bookings and resolve any conflicts.
  | Maintain accurate records of room status, occupancy rates, and guest preferences.
  | Assist in creating and updating room assignment charts and floor plans.
  | Collaborate with sales and events teams to accommodate group bookings and special events.
  Monitor and report on room revenue and occupancy statistics.
  | Ensure compliance with safety and security protocols in all assigned areas.
  | Participate in regular team meetings and contribute ideas for improving guest satisfaction and operational efficiency.
  
  

• Qualifications:
  | High school diploma or equivalent; Bachelor's degree preferred.
  | Minimum of 2 years of experience in hospitality or administrative role.
  | Proficiency in scheduling software and Microsoft Office Suite.
  | Strong customer service skills with a focus on guest satisfaction.
  | Excellent attention to detail and ability to multitask in a fast paced environment.
  | Exceptional time management and organizational skills.
  | Effective problem-solving abilities and decision-making skills.
  | Outstanding verbal and written communication skills.
  | Ability to work flexible hours, including weekends and holidays.
  | Knowledge of the hospitality industry and current trends (preferred).
  | Fluency in English, additional language skills are a plus